A rating scale gives you a score without the reason behind it.
This feedback form is three open questions answered by voice, and SendMyVoice gives you the audio and a transcript.
Free plan, no account to answer.
Three quick questions about working with us. Answer out loud, short or long, both help.
A working demo. Recordings stay in your browser and nothing is sent.
What worked well?
Start easy. It also tells you what not to change.
What was slow, confusing or annoying?
The useful one. Leave room for a long answer here.
If we changed one thing first, what should it be?
Makes them pick one, so you know where to start.
All three fit the free plan. The questions work in any form tool too.
Maria Lopez
Answered today at 10:42
1. What worked well?
The first draft came fast, and the weekly calls kept everyone on the same page.
2. What was slow, confusing or annoying?
Getting the photos sorted took three weeks. We didn't know what sizes you needed until late.
3. If we changed one thing first, what should it be?
Send a list of everything you need from us on day one.
What worked, what didn't, and what to change first. Open questions get reasons; scales get scores.
No. A voice can identify the person, so for anonymous feedback a written form is the better fit.
Send each customer a private link, or share one public link in an email or on a receipt. On Pro, the form can also sit on your website as a widget.
Yes, on Pro. Each set of answers can be added to a Google Sheet as a row.
A long intake form gets skipped or answered in a few words.
5 questions, answered by voice
A blank brief document often comes back half filled in.
6 questions, answered by voice
A written testimonial request often gets one polite line back.
4 questions, answered by voice
