A long intake form gets skipped or answered in a few words.
5 questions, answered by voice
- 1What does your business do, and who is it for?
- 2What made you look for help now?
- 3What would a good result look like in three months?
- 4What have you tried already, and what happened?
- 5Who else has a say, and what budget do you have in mind?
A blank brief document often comes back half filled in.
6 questions, answered by voice
- 1What is this project for, and what should it change?
- 2Who needs to see it, and what do they think today?
- 3If people remember one thing, what should it be?
- 4How should it feel? Name a brand or an ad you like.
- 5What has to be in it, and what's off limits?
- 6When do you need it, and who signs it off?
A written testimonial request often gets one polite line back.
4 questions, answered by voice
- 1What was going on before you worked with us?
- 2Why did you pick us over the other options?
- 3What changed afterwards? Give an example.
- 4Can we use your name and this recording on our website?
A rating scale gives you a score without the reason behind it.
3 questions, answered by voice
- 1What worked well?
- 2What was slow, confusing or annoying?
- 3If we changed one thing first, what should it be?
Renting a vintage phone guest book costs $299 to $399, and there is one handset for the whole party.
2 questions, answered by voice
- 1Leave us a message: a wish, a memory or your best advice.
- 2How do you know us?
A complaint you first read in a public review is hard to fix.
3 questions, answered by voice
- 1How was your visit today?
- 2What's one thing we could do better?
- 3Anything else you'd like us to know?
A memoir book keeps the words, but not the voice telling them.
5 questions, answered by voice
- 1Where did you grow up, and what was your street like?
- 2What was your first job, and what did it pay?
- 3How did you meet the person you married?
- 4What do you know now that you wish you'd known at 25?
- 5What would you like your great-grandchildren to know about you?
A card goes round the office and comes back with twenty lines of "Good luck!".
3 questions, answered by voice
- 1Your name, and how you know Sam
- 2Your message for Sam
- 3A favourite memory of working with Sam
An exit interview in a meeting room gets polite answers.
6 questions, answered by voice
- 1What made you start looking for something new?
- 2What would have made you stay?
- 3How was the way your work was managed?
- 4What did you like most about working here?
- 5What should we fix before the next person starts in your role?
- 6Is there anything else you'd like to tell us?
A post-event survey with ten rating scales tells you the average and not the reason.
5 questions, answered by voice
- 1What was the most useful part of the day?
- 2What would you change for next time?
- 3Was there a session you'd skip?
- 4What should we cover next time?
- 5Would you come again, and would you bring someone?
A listener question read out from an email loses the voice of the person who asked it.
4 questions, answered by voice
- 1Your first name, and where you're listening from
- 2What's your question for the show?
- 3Is there a story behind it?
- 4Can we play your recording on the show?
A customer interview needs a call, and finding a time takes a week of emails.
5 questions, answered by voice
- 1What were you trying to get done when you started looking?
- 2What did you try before us, and why didn't it stick?
- 3What nearly stopped you from buying?
- 4What made you decide in the end?
- 5If you could change one thing, what would it be?
A weekly check-in form turns into "fine, busy week" by the third Sunday.
4 questions, answered by voice
- 1What went well this week?
- 2What got in the way?
- 3How were your energy and sleep, from 1 to 10?
- 4What's your one focus for next week?
Auditions sent by email arrive in six file types, with names like "New Recording 14".
4 questions, answered by voice
- 1Say your name and the part you're reading for
- 2Read this line: "Every town has a story. Ours starts with a bridge nobody remembers building."
- 3Now read it again, a different way
- 4Anything we should know? Availability, accents, experience.
Personal work is hard to sum up in writing, so a testimonial request often goes unanswered.
4 questions, answered by voice
- 1What was going on for you before we started?
- 2What changed, and what does it look like day to day?
- 3Would you recommend working with me? Who would it suit?
- 4Can I share this? Say if I can use your full name, your first name only, or no name.